We answer the phone when you can't, follow up on every lead, and give your team advanced tools that understand your customers, your systems, and your business.
No long-term contracts. Clear pricing. Just results.
Calls come in while your team is on a job. They go to voicemail. The customer calls someone else.
You copy the same information between 3 different systems every single day.
Customers ask "what's the status?" and your team drops everything to dig through emails and find an answer.
You spend your nights and weekends on admin instead of being done for the day.
Calls get missed. Emails sit for hours. Customers ask "what's the status?" and nobody has time to check. Our Communications Assistant handles your phones, emails, and texts automatically. Every customer gets a fast, thoughtful response, even when your team can't answer.
See service detailsYou're running your business from five different apps and a pile of spreadsheets. We build custom systems that bring everything into one dashboard.
See service detailsYour team spends hours digging through systems for customer info, past quotes, and job history. Our Operations Agent pulls information from your existing tools, answers your team's questions, and updates records, quotes, and tasks so nothing has to be re-entered by hand.
See service detailsYou shouldn't need to rip out your existing tools to get better workflows. We connect to the systems you already rely on and make them work together.
We don't do vague scopes. Every engagement starts with a focused, fixed-price pilot so you know exactly what is being built and how success is measured.
Live agents include a monthly hosting subscription for infrastructure, monitoring, and ongoing reliability.
Start with one painful workflow and a fixed scope. We build, launch, and prove value before anything expands.
After the pilot works, we expand into additional workflows and systems based on business impact.
Keep things running smoothly as your business changes with tuning, updates, and direct support.
A free 20-minute call. We learn how your business runs, what tools you use, and where time and money are being lost to manual work.
We scope a focused pilot: one problem, fixed price, live within weeks. You see measurable results before committing to anything more.
Once the first solution is working, we add more. We host your agents on our infrastructure and keep your systems up to date and running smoothly.
Cypress Ops is led by Kevin Rohling, a tech veteran with 20+ years building software, leading engineering teams, and advising businesses on how to use technology to grow. Kevin holds an MS in Artificial Intelligence and is a Visiting Researcher at UT Austin with published research in AI. He was Head of AI at Presence before it was acquired by Accenture, has co-founded and scaled multiple companies, and delivered solutions for organizations of all sizes.
Cypress Ops isn't a chatbot reseller. We bring deep technical expertise to a simple mission: help local businesses stop losing time and money to broken workflows.
Straight answers to the questions most teams ask before getting started.
Our goal is for pilots to go live in 2-4 weeks. We pick one workflow, define clear success criteria, and ship that first before expanding.
Yes. Live agents run on a managed monthly hosting subscription.
We design around your existing tools, then connect systems together so your team can work faster with what they already know.
No. The goal is to remove repetitive admin work so your team can focus on higher-value customer and operational work.
We keep the lift light: a short discovery call, one working session for process details, and review feedback during pilot testing.
We follow least-privilege access, only connect required systems, and scope data handling to the workflows we implement. Security requirements are included during planning.
Run a free scan on your website and get a personalized report of automation opportunities. Or book a 20-minute diagnostic call and we'll walk through it together.
Pick a time that works for you. 20 minutes, no pitch, just a clear look at what we can take off your plate, including pilot and monthly hosting pricing.
Free 20-Minute